Have a question about your shipping status? Track your order.


Be sure to checkout our FAQs page first if your question is about our IPL handset. 


Our accounts are monitored from approximately 9am - 10pm EST. We aim to respond to all customer enquiries as quickly as possible, but the below turnaround times can be used as a guide:


Social Media: 1-3 hours

Emails: Within 24 hours


For questions or queries about current or previous orders, please contact us at